{"id":33,"date":"2009-11-17T19:40:34","date_gmt":"2009-11-18T00:40:34","guid":{"rendered":"http:\/\/unleashingexcellence.com\/blog\/?p=33"},"modified":"2009-11-17T19:41:45","modified_gmt":"2009-11-18T00:41:45","slug":"recognition-can-make-dreams-come-true","status":"publish","type":"post","link":"http:\/\/unleashingexcellence.com\/blog\/uncategorized\/recognition-can-make-dreams-come-true\/","title":{"rendered":"Recognition Can Make Dreams Come True"},"content":{"rendered":"
\n

I was just sent a wonderful blog that came from the Journal of Wawa CEO Howard Stoeckel.\u00a0 Values Day to Remember<\/a>\u00a0 Wawa is a chain of highly specialized convenience stores located over a 5 state area in the upper northeast United States. The company\u2019s first store was opened in 1964 and their core purpose is to \u201csimplify the lives of our customers\u201d. They offer superior quality foods, fresh brewed coffee, gasoline and ATM\u2019s.<\/p>\n

Their core values include:
\nValue people
\nDelight customers,
\nEmbrace change
\nDo the right thing
\nDo things right
\nPassion for winning<\/p>\n

CEO Stoeckel walks the talk to instill these values and shares news and events to all employees through regular blogs. This one in particular is giving recognition to a highly deserving employee by the name of Samantha Eller who was awarded Wawa\u2019s 4th ever Dream Maker award. The recognition was presented to her in front of 150 cheering associates, her parents and family. Yes, it was quite a dream come true as Samantha\u2019s colleagues, friends and family all helped craft the perfect dream package which included a salon and spa trip, new wardrobe and a 5 day Disney cruise!
\nWhile extravagant, the CEO says the reward is trivial in comparison to the impact Samantha has had on her fellow employees. Every month, associates submit stories about their co-workers who exemplify the 6 core values. Samantha was selected from among 16,000 employees for her deep compassion and commitment to these values and her colleagues.<\/p>\n

\u00a0In our chapter on Recognition, we talk about the importance of Recognition to \u201cinculturate\u201d the Service Philosophy and Service Standards into an organization. \u00a0Showing employees you appreciate and value the behaviors leads to repetition of the behaviors and they become contagious. Employees participating in acknowledging fellow employees allow their input and lets management free itself from the blame of favoritism that sometimes accompanies recognition that is always chosen by management alone. While wonderful to offer extravagant Dream Maker awards, the key\u00a0we\u2019ve found is really\u00a0about the acknowledgement and \u201cpresentation\u201d of the award. Simple recognition cards can be just as effective if done properly and sincerely. See example\u00a0of a\u00a0Sample Recognition Card<\/a> <\/a><\/div>\n","protected":false},"excerpt":{"rendered":"

I was just sent a wonderful blog that came from the Journal of Wawa CEO Howard Stoeckel.\u00a0 Values Day to Remember\u00a0 Wawa is a chain of highly specialized convenience stores located over a 5 state area in the upper northeast United States. The company\u2019s first store was opened in 1964 and their core purpose is […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[13,14,15],"_links":{"self":[{"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/posts\/33"}],"collection":[{"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":3,"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/posts\/33\/revisions"}],"predecessor-version":[{"id":36,"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/posts\/33\/revisions\/36"}],"wp:attachment":[{"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/media?parent=33"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/categories?post=33"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/unleashingexcellence.com\/blog\/wp-json\/wp\/v2\/tags?post=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}